Platinum Play Casino Review
From the first time I opened this casino, I could tell it was a sleek platform that housed some of the most popular casino games on the market. Platinum Play might be a casino that has been available since 2000, but you won’t be able to tell that by the modern look. The website changes its appearance when you open it with or without an account, but if you haven’t registered yet, I’m here to tell you it’s worth giving it a closer look. Stick with me if you want to learn more about this casino from my detailed testing and review process.
Game Lobby at Platinum Play Casino
The gaming lobby at Platinum Play houses only 600 titles, but luckily, all of them had high RTPs, in-play bonuses, and amazing graphics that immersed me in the gameplay. The selection includes slots, table games, live casino games, jackpots, arcade games, and over a dozen bingo halls.
There aren’t any filtering options, so I could only use the search bar to find my preferred games. I could also set certain titles as Favourites to easily find them when I wanted to continue wagering. If you’re looking for the best games at Platinum Play casino, here’s what you should do:
1. Look into games from trusted providers, such as Games Global, which are certified for fair gameplay.
2. Focus on games with high RTPs to minimize losses over time.
3. Ensure your chosen games are based on RNG systems to ensure fairness.
4. Use mechanics like Megaways or Bonus Buy to boost your winning chances.
5. Explore different volatility to find the one that best fits your wagering style.
Bonuses & Promotions
When testing it, I didn’t find any bonuses advertised on the Platinum Play website – only the Bonus Wheel and Hourly Wins. However, I learned that the casino occasionally offers cashback and daily offers, especially for players who reach the higher levels of the loyalty program.
This program is open to all players, so you can join automatically by registering here. The more you wager, the more points you will collect, which will help you rise to the higher levels. There, you’ll be greeted with exclusive offers, bonuses, and weekly and monthly cashback offers for your unsuccessful wagers at this lobby.
Platinum Play Casino’s Welcome Bonus
The welcome promotion advertised on the opening page of Platinum Play offered a boost for the first three deposits I made at the casino. Each deposit was to be at least $10 for me to trigger the offers, which totalled $800. Here’s how they were divided:
1. 100% first deposit bonus up to $400.
2. 100% second deposit bonus up to $200.
3. 100% third deposit bonus up to $200.
Along with the bonus cash, I got 10 free spins on the Bonus Wheel with the chance to trigger up to $1 million. The wagering on the bonus cash was 35x, while I had 7 days upon registration to trigger the bonuses.
Banking Methods at Platinum Play Casino
Payments at Platinum Play casino are processed through a list of trusted payment methods, including cards, e-wallets, and prepaid cards. Except for prepaid cards, all other methods are available for deposits and withdrawals, while these prepaid cards can only be used for deposits, which always start at $10.
Whenever I wanted to initiate a withdrawal, I was reminded of the lower limit of $50 on each payment method. If I wanted a credit or debit card transfer, I would have to wait between 3 and 7 days to get my money. E-wallets were quicker in their processing times, completing withdrawals within 48 hours.
Here’s a list of all payment methods you can use at Platinum Play:
Mobile Experience
I really love playing from my phone, curled up on my sofa, and this casino allowed me to do so using the mobile-optimized website. I used the same login information to enter my account and found all the same games and bonuses. Navigation was intuitive, and the platform was quick loading. I could even use the option to add the casino to my home screen using a web extension, but I would have liked the option to install a dedicated app instead.
My Experience with Customer Support
When looking for ways to contact this casino, the only option that continuously popped up was the help centre. This section contained a lot of information, so I could confirm everything I needed, but I would have appreciated a more direct way of contacting the casino.
Even though the casino says it offers 24/7 live chat support, whenever I clicked on the so-called Live Chat option, I was taken back to the help centre. I think the casino should improve upon this – either add the option to talk to live support agents or eliminate the incorrect information from the website.
| Email Support | Yes |
| Phone Support | No |
| Live Chat | Yes |
| Others | FAQ |
