Euro Palace Casino Review
Euro Palace Casino has been available in the gambling market since 2010 and has been a fan-favourite because of its sleek platform and effortless transactions. Don’t even get me started on the games and bonuses – the selection is excellent, and these two features made my time at the casino more than exciting.
Euro Palace Casino has been available in the Canadian gambling market since 2010 and has been a fan-favourite among Canadians because of its sleek platform and effortless transactions. Don’t even get me started on the games and bonuses – the selection is excellent, and these two features made my time at the casino more than exciting. If you’re looking for a new casino to explore, you won’t regret taking a closer look at Euro Palace Casino!
Selection of Games at Euro Palace Casino
I was surprised to find a lobby with only 600 games, but at least all the titles I’ve tested thus far were based on RNG systems, ensuring the fairness of each spin I made. Moreover, the games had high RTPs, something I confirmed using the Payout Percentages section linked in the website footer. The providers I came across included Pragmatic Play, Netent, and Evolution, while the games I noticed included:
Slot Games
I tested so many slots during my time at Euro Palace – some with thousands of paylines, some with in-play bonuses, and others with amazing graphics to make my time spinning the reels much more exciting. If you’re looking for interesting titles, I recommend Amazing Link Zeus, Break da Bank Again, and 9 Masks of Fire.
Table Games
The selection of video tables was great, although I didn’t find many poker versions. There were many blackjack and roulette tables, but my favourites were Classic Blackjack and Multifire Roulette. Besides these classics, I also played Baccarat, Sic Bo, and other versions of these games.
Live Casino
OnAir and Evolution provide most of the live casino games, all streamed in real-time and with croupiers who are really knowledgeable about the games they lead. Some of the games I recommend to players new to live dealer games include Lightning Roulette, Speed Baccarat, Andar Bahar, and Cash or Crash, as only some games have simple rules and low house edges.
Bonuses & Promotions
The list of promotions currently available at the casino might not be the most extensive, but it changes quickly, so you can rest assured that new bonuses will be added sooner or later. As long as I’ve been a member of Euro Palace Casino, I’ve noticed weekly and monthly promotions, some cashback and reload offers, and an invite-only VIP club with exclusive perks for the most loyal casino members. However, before any of these bonuses become available, the bonus the casino will offer you is the welcome package.
Euro Palace Casino’s Welcome Bonus
The welcome offer at Euro Palace offered me a boost on my first three deposits at the casino. They matched my deposits with bonus cash and gave me 10 daily spins to use on the Bonus Wheel for a chance to win up to $1 million. The three deposit bonuses were divided as such:
1. First deposit bonus with 100% match up to $200.
2. Second deposit bonus with 100% match up to $200.
3. Third deposit bonus with 100% match up to $200.
All three offers can be triggered with deposits starting at $10, while the bonus cash and free spins will come with a 35x playthrough. The most you can bet when using your bonus cash is $8, which lowers to $0.50 per line when wagering on slots.
Deposits and Withdrawals at Euro Palace Casino
The cashier becomes available to interested players after completing the mandatory KYC check on their profile. I’ve also been asked to provide proof of income and ownership of the payment methods I selected when making my first withdrawal.
Nevertheless, using any of the available banking methods was easy. There are no fees, and each method has assigned limits for deposits and withdrawals. The most you can payout in a day is $4,000, but this limit might be more lenient for you if you’re a VIP club member. Some of the methods currently available for payments at Euro Palace include:
- Visa and Mastercard credit cards
- Visa and Mastercard debit cards
- Bank transfers
- Skrill
- Neteller
- Interac (only for deposits, unavailable for withdrawals)
Mobile Experience
Most of my time at Euro Palace casino was spent playing from my desktop, but I was curious to learn whether I could also access my favourite games using my mobile device. I have an iPhone, and when using it to make deposits and wager on slots, I found the loading was quick, and there was no issue with navigation. I asked my partner to test the casino on their Android phone and found that the experience mirrored mine. Even though you can’t download an app, the website is perfect for mobile gaming, so you can still wager on the go.
My Experience with Customer Support
The Help Center was the best option for me whenever I needed answers to some queries. I’ve found mentions of email support being available, but I couldn’t find an address for support – only complaints@playersupportcenter.com for complaints and datarequest@playersupportcentre.com for deleting personal information. The live chat was okay, but connecting to an agent took a long time. There was also a chatbot at the beginning of the conversation, which kept me from getting actual information on my questions.
| Email Support | Yes |
| Phone Support | No |
| Live Chat | Yes |
| Others | FAQ |
